We bring people together to make positive change

We’re a collective of specialists in engagement, training, facilitation and consulting with a wide range of backgrounds and professional and lived experience.

We work with all kinds of organisations, from local authorities, schools, and housing associations to businesses, charities and universities – and even a Premier League football club. Each one has different goals but shares a common aim: to make a positive change in the world.

Since 2000, we’ve completed over 1,000 projects. We believe that, if we want to overcome the challenges we face in our communities, we have to think and do things differently.

Here are some ways we stand out.

We refuse to specialise in one sector

Society’s challenges are big and messy and complex, so it helps to have a
depth and breadth of understanding.

By working in all kinds of contexts – from schools and housing estates, to
universities and businesses – we see how these issues impact different groups
and communities. And how issues are interrelated – for example, how
employment is affected by housing, health, and education.

Working within one sector is simply too narrow for us. We need a broad
perspective so we can pull together the different strands to find a way forward.

We’re driven by values, not profit

We call ourselves a ‘social business’. Making a profit isn’t our first priority – instead, we want to take on different kinds of challenges and create projects that can have a lasting impact on people and communities.

We believe in striving to achieve ambitious goals because we know the
extraordinary is possible.

We can handle complex projects

Within the Kaizen network, we have over 1,250 years of professional experience, giving us a deep well of knowledge and resources across various disciplines.

We work in complex situations that others might not feel equipped to. For example, engaging with the Grenfell community to shape the vision for the Grenfell Tower Memorial.

We don’t always have all the answers at the start of a project. But we’re confident in co-designing with others, and we have the experience and expertise to learn and adapt as a project evolves.

We serve people, not clients

The best way to serve our clients is to serve the people they work with.

This sometimes means challenging our clients to think differently and change
plans to create truly impactful work. By being honest and unafraid of difficult
conversations, we achieve better results together.

So what’s with the name?

Kaizen is a compound of two Japanese words that together translate as ‘good change’ or ‘continuous improvement’.

It’s important to us that that’s not just a name, it’s a practice. This means that, when a piece of work is really effective, we don’t think ‘How can we repeat that?’ but, ‘How can we improve it?’

Our team is amazing – let us introduce you

Organisations we work with

From local authorities and schools, to Premier League football clubs and international businesses. We work with anyone committed to seeing positive change in the world.

How it works

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Book a call

Explore your project in a free 30-minute strategy call. You’ll speak with a Kaizen director who can quickly understand your needs.

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Get to work

We’ll co-design the project with you, so it fits your aims and budget.
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Create change

With a custom-designed piece of work to meet your aims, you can make a bigger impact.

Send us a message

A member of our team will be in touch.
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