Engagement, training and consultancy
Creating positive change with individuals, communities and organisations




What we do

Community engagement and research
Hear from all groups within your community, so you can make better decisions.

Training and development
We’re on a mission to make the best training available to all

Consultancy and coaching
Get strategic input and advice to
make your work more effective
Community engagement and research that helps you deliver
Successful community projects begin with putting people’s needs at the centre. But you may not have the capacity or expertise to reach all the groups within your community, and fully understand the issues.
We help you:
- Get beyond the focus groups, online-only consultations, and hearing from the usual suspects
- Hear balanced feedback on what people in your community think and feel
- Gain valuable insights that will shape your work and deliver better outcomes.


Training and development to help your people thrive
From large organisations to small charities, and from primary schools to universities, we design and deliver training that’s bespoke to you.
Our work is:
- Custom-designed around your goals
- Led by experienced, skilled trainers and facilitators
- Delivering long-term impact
Consultancy
and coaching

We support you in a variety of ways, including:
- Working alongside you to help shape your thinking and planning
- Bringing a new perspective and fresh ideas to your existing ways of workingl
- Coaching one-on-one and small groups – from young people to senior leaders.



We bring people together to create positive change
We’re a collective of specialists in engagement, training, facilitation and consulting with a wide range of backgrounds and professional and lived experience.
Since 2000, we’ve completed over 1,000 projects. We believe that, if we want to overcome the challenges we face in our communities, we have to think and do things differently.
We work across sectors – health, non-profit, education, housing and culture. Society’s challenges are big and messy and complex, so we find it helps to have both a depth and breadth of understanding.
How it works

Book a call
Explore your project in a free 30-minute strategy call. You’ll speak with a Kaizen director who can quickly understand your needs.

Get to work
We’ll work with you to create something that meets your aims.

Create change
Whatever your goals, you have the partner you need to reach them.
Organisations we work with

























































Why organisations choose us

We work across sectors

We can handle complex projects

We’re driven by values, not profit


We’re driven by values, not profit

We serve people, not clients

Our people are specialists

Examples of our work


London Fire Brigade
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Action for Children

Newcastle University

Guys & St Thomas’ Charity
